Refund policy

At Vigor Line, we want you to feel confident with every purchase. If something isn’t right, we’re here to help.

1. Returns

You may request a return within 30 days of receiving your order. To be eligible, items must be:

• Unused and in original condition

• Unwashed and unworn, where applicable

• In their original packaging

• Returned with tags and accessories, if applicable

2. Non-Returnable Items

The following items are not eligible for return:

• Final sale or clearance items

• Gift cards

• Products that have been used, damaged, washed, or altered after delivery

3. Refunds

Once we receive and inspect your returned item, we’ll notify you whether your refund has been approved or rejected.

If approved, the refund will be issued to your original payment method within 5–10 business days, depending on your payment provider.

4. Exchanges

We replace items only when they arrive defective, damaged, or incorrect. Please contact our support team with details and photos of the issue so we can assist you.

5. Return Shipping

Customers are responsible for return shipping costs unless:

• The product arrived damaged

• The product is defective

• We sent the wrong product

In these cases, Vigor Line will cover the return shipping costs.

6. How to Start a Return

To request a return, contact our support team and provide:

• Order number

• Reason for return

• Photos, if the item is damaged, defective, or incorrect

Vigor Line — Move Strong. Live Better.